Dolphins Group - Dolphins Training & Consultants Ltd

Business Management Consultant in Nairobi
Opening at 08:30
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Updates

The enemy of creativity…..

is fear.

We’re all born creative, it takes a little while to become afraid.

A surprising insight: an enemy of fear is creativity. Acting in a creative way generates action, and action persuades the fear to lighten up.

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The most important career choice… Choose Your Spouse Wisely....

Choose Your Spouse Wisely

The most Important career choice you will make is who you marry.-Sheryl Sandberg,COO,Facebook
.

Choose a mate who understands that your drive to succeed at times trumps satisfying their sex drive of cours...

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What are corporations for..?

The purpose of a company is to serve its customers.

Its obligation is to not harm everyone else.

And its opportunity is to enrich the lives of its employees.

Somewhere along the way, people got the idea that maximizing investor return was the point. It shouldn’t b...

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The saying/doing gap…..

At first, it seems as though the things you declare, espouse and promise matter a lot. And they do. For a while.

But in the end, we will judge you on what you do. When the gap between what you say and what you do gets big enough, people stop listening.

The compromises w...

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What will you do with your surplus..?...

If you have a safe place to sleep, reasonable health and food in the fridge, you’re probably living with surplus. You have enough breathing room to devote an hour to watching TV, or having an argument you don’t need to have, or simply messing around onlin...

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True professionals dont fear amateurs…...

Professional farmers dont begrudge the backyard gardener his tomato harvest. Thats silly.

And talented mechanics certainly dont mind the antics of the Car Talk guys (or their listeners). Sooner or later, if you need a real mechanic, youll find one, and ...

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How To Develop Great Leaders In Your Office.......

When you’re hiring people, it’s important to identify and hire people with leadership potential. These are the job candidates who will eventually lead your team down the road to success.

What makes a person a great leader? Take a minute to brai...

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Sold or bought…?

Some things are bought–like bottled water, airplane tickets and chewing gum. The vendor sets up shop and then waits, patiently, for someone to come along and decide to buy.

Other things are sold–like cars, placement of advertising in magazines and life insurance. If no salesper...

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12 Ways To Break Down Communication Barriers In The Workplace...

When everyone is on the same page, it’s so much easier for everyone to do their job. So why is effective communication such a challenge? No matter what company you work for, there is always room for improvement when it comes to com...

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Services

Executives Trainings & Consultancy

  • Executives Training & Consultancy

    • Advanced MS Excel Skills Training -Executive Dashboards & Business Data Analysis…• Advanced Perfect PA and Office Management-Effective Communication, Management & Leadership Skills Training• Anti-Money Laundering Skills Training• Attitude Change-Empowering Attitude at Work Skills Training• Basel II/III Retail Credit Risk Modeling Skills Training• Building a High Performing Team Skills Training• Diligent Interviewing Skills....Before, during and after... Skills Training• Diligent Record Management & Information Technology In Record Keeping Skills Training• Dynamic Media Engagement Skills Training• Effective Credit Management and Debt Collection Skills Training…• Effective Procurement Management Skills Training• EMV Skills Training• Excellent Communication Skills Training• Excellent Event Management Skills Training• Excellent I.T. Services Management Skills Training…• Excellent Support Staff Skills Training - Effective communication, Time Management, Image and Business E

Testimonials

3 months ago
This was a fabulous week of training. Bond to inspire my ability to manage the data communication. Maina Waweru, VEEW Distributors- MD This is a well-paced course which gives you the basics of customer service in a clear and structured way. The trainer is lively and engaging and the material is delived and theoretical, way that will stick with you for some time to come, challenging you to apply in the real world. Samantha Mwedekeli, Director, Mama Rocks Burgers. The trainer was well conversant with excel and was very practical with his examples. Good organization by Dolphins group. Ronald Misigo- consultant & IT specialist, Agri-Experience the course was very informative, the 5 days allocation was sufficient for our data/ personal data to be reviewed and for us to apply the excel function on our personal data. The trainer was very knowledgeable. Winfred Ouma- finance officer The trainer is very good. The content covered is applicable in work environment. Very useful tools when de...
- Timara C
3 months ago
The course content was well thought out and designed to the organization data, the trainer involved us in the activities discussions. Alex Njeru, Accountant, PharmAccess Foundation A good learning experience. Now able to handle budgets. The trainer was super, understood questions well and responded to them. Irene M. Mutuku, ActionAid International The entire training on debt and credit management especially collection strategies and credit policy formulation was impactful. Collins Mwamba, Regional Coordinator, WEF. The trainer was quite knowledgeable. Anthony Maina, Credit Control Supervisor, Kevian Kenya Ltd. As easy as it may sound, it’s a worthy and important course because it cuts across the board from employees to leadership teams. Constance Kisaka, Management Assistant, KPRL The course is excellent and I wish more professionals can be trained in communication skills and public speaking. Wilfred Atisa, Regional IT Co-ordinator, Feed the children
- beatrice k
7 months ago
The course should be given to all who work in the customer service departments. It is an eye opener for many things that we have been doing blindly. It is good to know that you can measure customer service in many other ways and not just customer service satisfaction surveys. Hilda Karegi Asirigwa, KENTRADE The trainer is confident; you can literally see how passionate she is about what she does. Content is delivered impeccably and learning experience is learner-trainer centred and engaging. Dennis Mshangani, Customer Service Representative My experience has been amazing. I attended this training at a time where I was struggling with identifying my self-worth. I feel this has helped me majorly as I got to learn much more about realizing who I actually am. Grace Wairimu Kamau
- Vanessa M

Contact Us

Contact

Call now
  • 0712 636404
  • 020 2211362
  • 020 2211382

Address

Get directions
View Park Towers 10th Floor Utalii Lane
Nairobi
Kenya

Opening Hours

Mon:8:30 am – 5:30 pm
Tue:8:30 am – 5:30 pm
Wed:8:30 am – 5:30 pm
Thu:8:30 am – 5:30 pm
Fri:8:30 am – 5:30 pm
Sat:9:30 am – 12:00 pm
Sun:Closed
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