Dolphins Group - Dolphins Training & Consultants Ltd

5 Tips to Stop Interrupting Others…
One of my clients raised an interesting problem recently. What do you do if you tend to fill in peoples extended pauses between thoughts? You want to jump in to fill the gap but you know that interrupting risks alienating the other person. Try any of these five...

Job Interview Etiquette...

So, your resume has gotten you a job interview; it's the first big step toward the job you want. When your interview begins, however, job skills become secondary. You're now being interviewed largely on the kind of person you are. Your resume tells people who you are, ...

Good Customer Service Is No Longer Enough....

Your business would not exist without customers. And if you have customers, you have to have customer service. Everybody talks about the importance of good customer service, but few seem to follow through on it.

Recently, I had the opportunity to as...

Every presentation worth doing has just one purpose...

To make a change happen...

No change, no point. A presentation that doesn't seek to make change is a waste of time and energy.

Before you start working on your presentation, the two-part question to answer is, "who will be changed by this ...

May be this Year....

Your knowledge will reach critical mass..

Your boss will give you the go ahead..

Your family situation will be stable..

The competition will stop innovating..

The traffic jam will cease..


There won't be any computer viruses to deal with, and

Then...

You can

2020 Training Calendar for You and Your Team...Limited Spaces...


programmes currently scheduled for;

Nairobi and Mombasa - Kenya,

Kampala- Uganda , Dar es Salaam- Tanzania , Kigali- Rwanda and Sychelles Island...

is now shown below.



You can also Achieve in-house trainings, Skills capa...

Overcoming Sales Objections...
Some people insist that the true test of a salesperson is their ability to overcome objections. Many Top Skills Salesmen welcome the challenge of an objection while others dread them. The best way to overcome an objection is by being prepared. Objections occur when ...

How to Improve Your PowerPoint Slides with the Rule of Thirds...

You can design attractive visuals by following simple guidelines. One of these simple guidelines is the Rule of Thirds — a composition technique borrowed from photography and other visual arts that works wonderfully in PowerPoint....

Media Skills – Tips for Radio Interviews...

When you are interviewed on radio you have an incredibly short amount of time to make an impact. So it’s important that you don’t waste a second or mess up – as you probably won’t have time to recover from a mistake.

This can put you under a lot of p...